We're Here for Your Hair Journey.
Have questions about your order, our patented formulas, or which product fits your current stage of life? Our dedicated Support Team is ready to assist you.
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Please fill out the form below and our team will get back to you as soon as possible.
Support Hours
Monday to Friday: 9:00 AM – 8:00 PM EST
Saturday & Sunday: 10:00 AM – 5:00 PM EST
If you are not completely satisfied with your hair growth results after consistent daily usage, simply contact us within 60 days of purchase for a hassle-free refund.
Explore Formulas →Frequently Asked Questions
Find quick answers to common questions before reaching out.
Once your order is shipped, you will receive a shipping confirmation email containing a tracking link. You can click on the link to view real-time delivery status and estimated arrival dates.
Standard shipping typically takes 3-5 business days. Express shipping options are also available at checkout for faster delivery times.
If you are not satisfied with your results after trying the product as directed, send an email to support@nutrafolgen.shop within 60 days of delivery. Our care advisors will guide you through the return and refund procedure.